Dear Garry

I wanted to get in touch to say a big thank you for donating such a generous gift to our Christmas Grand Raffle.  Your rug was one of our top prizes and made a difference to the support we received.

Thanks to wonderful prizes such as yours we raised a fabulous £841 from our raffle which was drawn at our Annual Members Christmas lunch. 

We were very pleased indeed with the result which reflects the generosity of our 100 members with MS who attended and also businesses such as yours for supporting us.

Thank you for the support you gave this event.  We very much appreciate it.

MS Therapy Centre


Dear Tony,

Thank you for your advice and patience in helping us choose carpets for our lounge, stairs, landing and bedroom, they look great. Mark did a wonderful job fitting them and clearing up as he went. Thanks again.

Paul and Esther W.

Dear Anna,

This is just to let you know that Greg came today and fitted the blinds. He has done a very good job and all looks very nice. I wish to thank you and Isobel for your help in this.

Kind regards

E. Gorman

Thanks Anna. David was brilliant yesterday, so helpful putting up the blinds and the help with the existing ones – greatly appreciated.

 D. Agar

Dear Anna,

Many thanks for doing the curtains so quickly for my brother's room. Dave hung them on Friday and they look lovely. Very well made, beautifully hung and I'm really pleased with the material. I hope to be in soon to choose material for the rooms in the flat.

Virginia S.

Just wanted to say what an excellent job Simon and Michael did with the laying of our Amtico flooring. They were both really skilled and professional and the floor looks great. A big thumbs up to Milners 👍

B Burnup

A couple of years ago we had lots of your lovely curtains, Roman blinds and carpets put into our refurbished house.They continue to get compliments from many of our friends when they visit!

J Walker


This is a ‘bouquet’ email to bring to your attention the excellent service I received from Tony W, Ben and fitter Daniel on Saturday, 24 March and Wednesday, 28 March. On the Saturday, my whipped rug was collected and returned with the edging repaired in no time at all. On the Wednesday, Daniel called to re-stick part of my bathroom floor covering which had become unstuck after water erupted from the radiator. There was no charge. The service received from Milners was exceptional. Many thanks to all for their professional response to my problems. 

M Grimwood


Dear Alex and Cornell,

Many thanks for laying the floor in the top room and the airing cupboard. It looks wonderful! I know the airing cupboard was difficult but it has made a huge difference.

It’s really easy to have you working in the house and everything was left tidy.

Tom and Erica

We should like to say too that we were impressed with your floorer who came to us today. On time, cheerful and communicative with a very positive attitude and got on with the job. Excellent.

R and C Fell

Could I just say I was blown away by your most wonderful carpet fitter, he couldn’t have done a better job, I think Milners is tremendous! Thank you.

S. Hinder

Hi Tony, I just wanted to say thank you to yourself and the fitters. They have done a fantastic job in laying the floor last week and over the weekend. They were very friendly, professional and tidy. The end result is great.

Mr Nallen

A huge thank you to the whole team for managing to complete the recarpeting before the removals vans arrived! We are so grateful to you for the effort you went to, to collect the carpets from Kidderminster rather than taking any risks that they might not arrive on time and we appreciated being kept informed throughout the process. With many thanks and best wishes,

 S B

Thank you for the amazing service and assistance we received from your company! We had the pleasure of attendance within 24 hours to measure up and confirmed an appointment to install the broken curtain rail track for us and David turned up promptly within the week to sort out the problem. All expertly done by very pleasant people! Many thanks and what a pleasure to deal with you.

C & E Thomas

Dear Tony,

Daniel was here today to lay the carpet in the dressing room.It looks marvelous.

I really am happy with the choice of colour, the underlay is super and the carpet itself is just what I was hoping for.Thank you for putting up with my indecision and we have proved it was worth it.


To The Staff, I would like to say a very big thank you to all the people we dealt with concerning our new stair carpet. Tony was especially helpful and nothing was too much trouble as we came back and forth trying to choose. The fitting is superb and the whole carpet looks fantastic.

Ms J Ebison


Thanks for chasing up the last finial and to Dave for fitting it.  All the curtains and blinds look fabulous and Tom and I are delighted with the end results. It has been a pleasure to work with you all at Milners.Thank you, job is now completed to my great delight.

Ms P.


Alex and his team were quick, tidy, efficient and they have done a superb job. I would highly recommend.



The flooring in the bathroom been fitted, as have the carpets on the stairs and the bedroom. It all looks great and we will certainly be back, as soon as the piggybank has been replenished.

I was very, very impressed with the two men who fitted the two areas. The standard of work was excellent and they were both pleasant, cheerful and professional.

Many thanks from both of us for an excellent job, well done.

Mr & Mrs Dore 


Milners did the complete flooring at a property we rented in London. They did a great job, always on time and on budget. Very happy.

Mrs M Gannon


A very friendly, helpful and professional team in store and fantastic fitters on site. Highly recommended and will certainly use them again in the future.

Thank you Milners for all your hard work!

Mr D Ross


I have been SO impressed by the kindness of Milners. My friend recently moved into a new home just around the corner from the shop and two employees were sweet enough to help her lift the heavy furniture she had into the property. I feel that Milners is a business you can trust.

Miss A Whicher 


The staff at Milners are always happy to help, I have had my Kitchen Vinyl done by them and I also know many friends who have had their carpets done by Milners all with good feedback! They are a great local business and I would definitely recommend!

Mrs A


Just a quick note to say how pleased we are with the new carpets in the study and stairs/ landing. They look lovely. As ever, thank you for your outstanding service, experience and knowledge.

It's always a real pleasure to deal with you (Tony) and all your colleagues at Milners.

Please convey our thanks to the two excellent fitters who both did an outstanding job with difficult patterns and a galleried landing which must be a carpet fitter's worse nightmare!

 Mrs M


David Rowe has completed the flooring in my hall and lounge.

I think he has done an excellent job and as you know preparation is critical when laying amtico. I will definitely come back to Milners when I lay my next floor.

Mr S


Alex's assistant has been working on laying the amtico flooring. He has been really diligent, dedicated and extremely hard working. 

Mr A


I just wanted to say a huge thanks for allowing us to film at your shop last week for our new renovation show Big House Little House.

The crew all had a great time on the day and you were all very helpful, but above all our contributors thought the shop was brilliant and exactly what they were looking for!

Mr H 


Many thanks for sorting out the carpet and fitting so quickly and efficiently and for Dave coming round to do such a good job with the fitting of both kitchen vinyl and hall carpet.

Mrs Berry


Superb service from start to finish. The fitters were brilliant and very helpful.

Mr G Wootton 


Just to say thank you to Dave for a super job with our blinds this morning. Great job - great workmanship and all look beautiful!  Am thrilled to bits and they finish off our new kitchen. 

Mr & Mrs Fitzpatrick from Bookham


Just wanted to drop you an e-mail and say how pleased we are with the new vinyl fitted today and the remedial action taken by David to correct the door(s). We really appreciate his efforts as I know it ended up being a much bigger job than anticipated with a couple of return visits after the coats of screed had dried etc.

Many thanks for your assistance and if you could also pass on our thanks to Gary it would be appreciated. Hope to see you in the future.

Mr Hopkins 


Michael has just installed an Amtico floor for us at and we want you to know how satisfied we have been. The work was meticulously carried out and it was a pleasure to have such an accommodating, cheerful, conscientious worker.

Mr & Mrs Hayter


The third and final stage of carpet laying has now been completed. The fitters arrived at the appointed times, were invariably cheerful, laid the carpets to a high professional standard and left the areas clean and tidy .

Mr A Dawe from Surrey


We received our Novilon order as planned on Friday morning. Delivery was on time and the staff was very nice. Unfortunately we haven't had time to lay it yet but we are very pleased with the overall order and the price agreed. We will definitely order the remaining flooring from you again!



Mr & Mrs S from Surrey


I just wanted to say how good the whole flooring experience has been from Milners. It was you who suggested we level the flooring the kitchen and living area and I am so grateful we took that step (pardon the pun). We are so enjoying the new living room it's transformed the place. Thanks too to Alex and his assistant, they were great. A credit to your business.

Mr K from East Horsley


Thank you for the superb job just completed on my kitchen floor, my decision to support local shops has proved to be correct.

Keep up the good work - will be back soon for curtains.

Mrs T Hyde from Guildford


Dear Mr Milner,

I am writing to thank you for the exceptional level of service I have received from all of the staff at Milners over the past few months.

I discovered the store by chance whilst driving through Ashtead and upon calling in was very impressed by the range offered and by the expert advice and assistance I received from Tony in the matter of carpet for my stairs, landing and bedrooms.

All my dealings with you have been handled efficiently, expertly and with great consideration – from the gentlemen who came to measure and fit the carpet (whose names, I’m afraid I do not recall) through to Kevin the electrician who provided the necessary wiring for the heating.

My particular thanks to Tony & Michelle – for whom nothing was ever too much trouble – and to Phil, Alex & Camelia who did such an expert job of installing the heating and who returned, cheerfully, the next day to sort out some snagging.

I consider myself very fortunate to have discovered you all and would recommend you unreservedly to anyone in need of flooring in any size, shape or form. The standard of service you offer is very hard to find and you would be justified in feeling very proud of all your staff and of the range of products you offer.

Once again, many thanks and don’t ever change!!!!

Kind regards,

Mrs L , from Esher


My husband & I would like to thank Tony and the other members of your staff for a great job of refurbishment of our kitchen floor. Great patience was shown over the pattern decisions & I have to say the finished result couldn’t be bettered - it looks lovely!!

Gary, who did the hard work over the two days was super efficient and now all is back to normal (I can hardly believe it!!)

Many thanks again,

Mr & Mrs H, from Ashtead


Dear Mr Milner,

Today I had flooring replaced in my kitchen and I congratulate you on your choice of staff and for the service that your staff give.

On purchasing the flooring Tim gave us excellent service and advice and kept us informed in respect of the time of fitting etc. Your fitter, fitted the flooring, arrived on time, smart polite and did a splendid job.

Please accept this letter as a thank you to your staff for exemplary work and service.

Yours sincerely,

Mrs M, from Fetcham


Dear Mr Milner,

Thank you very much for agreeing such a reasonable price for the flooring work which has now been successfully completed at the above address. We are extremely happy the result.

May we also give out special thanks to your fitters Camelia and Alex, who were meticulous, friendly and more especially, a delight to have in our home.

I would be grateful if you would pass on the enclosed copy of this letter to Ginny.

Yours sincerely,

Mr & Mrs L, from Ewell


Dear Garry,

Please will you pass this note and our congratulations to all relevant personnel in your wonderful establishment.

I am writing to you because you took my initial order, but over the last two months we have had nothing but exemplary attention from just about everyone at Milners.

Many carpet fitters, hard floor fitters, threshold specialist, door trimmers and ‘the boss’ have been to our new house, and it has been a delight to watch them at work and admire the finished product.

Isobel and Debbie (re: curtains) have been invaluable with their advice and expertise on fitting all the curtain pelmet boards, poles and with the ‘coup de gras’ yesterday, the roller blinds for the bathrooms, we are finished!

Thank you all so much.


Mr & Mrs W, from Ashtead


Dear Tony,

I just wanted to thank you for all your help with our carpets. We are delighted with them & the excellent service we received from Milners. Everyone we dealt with was professional and friendly and we won’t have any hesitation in recommending you to our friends and neighbours.

We’ll back in October when we’ll need more carpets.

Many thanks again,

Mrs B, from Fetcham


Dear Sirs,

We have been recently looking for a carpet to replace our lounge carpet - due to a flood. We have been to 7-8 stores and have to say the service we received in Milners was far superior to any of the others!
We would like to commend your staff on their helpfulness and courtesy. We were particularly served by Keith, who made shopping a joy.
We are hoping to persuade our insurance company to use Milners, simply because the service was so outstanding. Please pass on our comments to all the staff.

Thank you.

Yours faithfully,

Mr & Mrs P, from Wallington


Dear Sirs,

We wanted you to know the reason we chose to go through Milners for our carpet was due to the exceptional service we received, both at your Banstead and Ashtead branch. Thank you for accommodating our wishes in holding on to our carpet until our french window leak is repaired. We have been informed it will be done by mid – December. We shall contact you as soon as the work is complete to arrange fitting.

We have recommended Milners to a number of friends as we have been so impressed with the customer service you provide. Thank you once again.

Kind regards,

Mrs L, from Banstead


Re: Wood Floor & Carpets.

Now that the hall is finished, I felt I must write to thank you again for the excellent service we have received with both our carpets and wood flooring.

Both my wife & I appreciate very much the trouble you have taken to achieve such good results that we will be happy with in the years to come.

We will have no hesitation in recommending your services to our friends and colleagues.

Many thanks once again and good luck with the future development of your business.


Mr & Mrs Evans, from Ashtead


Dear ‘Milners’,

Thank you for laying the lino I ordered so quickly. It was done quickly, relatively quietly and with no fuss.

I am delighted with the results. It has transformed my kitchen from a rather dingy room into a lovely, brighter, modern looking room that also seems bigger. How your fitters managed to get it to fit into all the nooks & crannies is a mystery to me.

I am very pleased with the result.

Thank you.

Yours faithfully,

Mrs C, from Leatherhead

For Tony:

With grateful thanks for all your assistance during the year – and for your endless patience and cheery, welcoming smile.

Best wishes to Milners for Christmas and the year ahead.