Mother Duck

If you find the same floor covering or fabric cheaper with a local retailer, Milners will refund the difference plus 10%*. For more info see our Price Promise page.

UK Shipping starts at £4.50 - with Free Shipping on orders over £200.

If you've ordered items that show delivery usually within 7 -10 working days or items with a delivery time of 2 weeks or more, we'll call you to discuss delivery, unless we've given you the option to select a delivery date during checkout. For more details see our Delivery page

We want you to be happy with your purchase. If you're not, just return the product to one of our shops and we'll exchange or refund it. Please see below for products excluded from this policy.

Under the Distance Selling Regulations, if you buy online or by phone, your consumer rights entitle you to a full refund if you request one in writing within 7 working days of receipt. This includes any delivery charge, but excludes the products listed as exceptions below. For more details see our Returns page.